Contacting Support

6.2 Contacting Support

If you’re unable to resolve an issue on your own, you can contact the Cohesiveness support team for assistance.

1. How to Contact Support:
   • Email: Send an email to the support team at support@cohesivenessplatform.com.
   • Phone: Call the support hotline at insert phone number.
   • In-App Help: Some platforms have a Help or Support section where you can submit a ticket or chat with a support representative.
2. What to Include in Your Support Request:
   • A clear description of the issue you’re experiencing.
   • Screenshots or error messages (if applicable).
   • Your contact information so the support team can reach you.

Tips for Smooth Platform Use

• Regularly Check Your Notifications: Stay up-to-date by reviewing your notifications frequently.
• Set Reminders for Critical Tasks: Use reminders to ensure you don’t miss important deadlines or updates.
• Keep Your Profile Updated: Ensure your email and notification preferences are current to avoid missing important communications.