Introduction

1. Administrators

Document Title: Administrator Guide: Setting Up and Managing the Cohesiveness Platform

1. Introduction

1.1 Purpose of the Guide

Welcome to the Cohesiveness platform! As an administrator, your role is to set up, configure, and manage the platform to ensure it meets the needs of your organization. This guide will walk you through everything you need to know to effectively use the platform, from onboarding users to configuring permissions and analyzing engagement.

1.2 Key Responsibilities

As an administrator, your primary responsibilities include:

• User Management: Adding and managing users, assigning roles, and configuring permissions.
• Organizational Structure: Setting up departments and groups to reflect your organization’s structure.
• Content Management: Configuring templates, categories, and channels to organize content.
• Notifications and Reminders: Setting up notifications and reminders to keep users informed.
• Troubleshooting and Support: Resolving issues and providing support to users.

1.3 Platform Overview

The Cohesiveness platform is a powerful tool for internal communication. It allows you to:

• Create and manage user accounts and roles.
• Organize content into departments, groups, and channels.
• Configure notifications and reminders to ensure timely communication.
• Track engagement and analyze the performance of content.
• Provide support and troubleshoot issues for users.