Using Analytics

5.2 Using Analytics

The platform provides analytics to help you measure the performance of your content. Here’s how to use them:

1. Overview Dashboard:
   • The overview dashboard provides a high-level summary of your content’s performance.
   • Key metrics include:
     • Total Views: The number of times your post has been viewed.
     • Engagement Rate: The percentage of users who interacted with your post (e.g., reacted, commented).
     • Acknowledgment Rate: The percentage of users who acknowledged the post (if required).
2. Content Types Report:
   • This report shows how different types of content (e.g., articles, surveys) are performing.
   • Use this data to identify which content types are most effective.
3. Engagement Over Time:
   • Track how engagement with your content changes over time.
   • This can help you identify trends and adjust your content strategy accordingly.
4. User Activity:
   • View which users have interacted with your posts (e.g., read, acknowledged, responded).
   • To view user activity:
     1. Go to the Posts section.
     2. Find the post and click the "View Activity" button.
     3. Review the list of users and their actions.